Common problems, explained
What is going wrong, what you can safely check yourself, and the point where it is time to stop and call.
This blog is still being built. There are 5 posts so far and more are on the way. If your problem is not covered yet, call and ask. It is quicker than reading anyway.
Blocked drain that keeps coming back: why plunging isn't fixing it
A clog that returns is a symptom, not the problem. How to tell a simple blockage from a broken drain, and why a camera beats guessing.
ReadBurst pipe: what to do in the first ten minutes
Where the shut-off is, what to turn off, what to photograph, and when to call. The order matters more than speed.
ReadFurnace won't heat: what to check before you call
Thermostat, switch, breaker, filter, vents. Five minutes of checks, then the line where you stop and call a gas technician.
ReadNo hot water: four things to check before you call
Tank or tankless, most cold showers come down to a handful of causes. Here is what you can safely check, and the point where you stop.
ReadYou smell gas: leave first, then call
Natural gas is made to smell like rotten eggs so you notice it. What to do in the next two minutes, what not to touch, and who to call in what order.
ReadNeed a plumber now?
Call. A real person answers.
Emergency or planned job, you get an arrival window on the phone and a price before any work starts. Anywhere in the GTA, 24/7.
