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Burst pipe? No heat? Smell gas? We answer 24 hours a day. (647) 492-7575

Drains & Sewer

Clogs cleared, sewer lines inspected and repaired.

We clear the blockage first. Then we run a camera down the line to see why it blocked, and tell you whether it needs a repair or just a clean.

Services

Drains & Sewer services

Pick a job

Choose one on the left and you get what it covers in plain English. If it is already leaking, flooding or you can smell gas, skip the reading and call.

Copper pipes running along a dark wall
It only gets narrower

What the line does while you wait

A drain does not recover on its own. Everything that goes down it from here adds to what is already sitting in there.

  • Today

    One fixture draining slowly

    Left a month

    The main closes and the lowest drain in the house becomes the overflow, which is usually a finished basement.

  • Today

    Roots at a single joint, on camera

    Left a month

    A cracked section and a dig across the garden, rather than a cut, a clean and a repair to one joint.

  • Today

    Grease building up on the pipe wall

    Left a month

    A line that wants jetting every few months instead of once, because the bore never went back to full.

  • Today

    No backwater valve on the line

    Left a month

    City sewage coming up into the basement the next time the main surcharges in a storm, and that is a cleanup, not a drain call.

One fixture or the whole line

What the drain is telling you

The useful question is never how slow it is. It is how many fixtures are affected, because that tells you whether the problem is under the sink or under the yard.

Two or more drains are slow at the same time
The blockage is past the point where those fixtures join, so it is the main line. Plunging one sink will not touch it.
The toilet bubbles when the washing machine drains
Air being pushed back past a partial blockage. The line is not fully closed yet, which is the good news.
Water rises in the shower when you flush
Classic main line back up. The lowest fixture in the house shows it first, which is why basements find out before anyone else.
The basement smells of sewage after heavy rain
Storm water is getting into the sanitary line, or a trap has dried out. Worth sorting before the next storm rather than after.
A strip of lawn over the sewer line is greener than the rest
The line is leaking and feeding the grass. It is a reliable tell, and free to spot.
It blocks again within a few months of being cleared
Snaking punched a hole through it rather than cleaning it, or roots are back. A camera settles which.
Please do not

What turns a clog into a dig

Drain calls are the ones most often made worse before we arrive, and chemical cleaner is behind most of it.

Do not pour chemical drain cleaner into a fully blocked line

It cannot reach the clog, so it sits in the pipe as caustic liquid. It attacks older pipe, and it burns whoever opens that line next, which may well be us.

Do not keep flushing to push it through

Every flush adds to what has nowhere to go. The overflow point is the lowest drain in the house, usually a finished basement.

Do not run the washer or dishwasher while the main is backing up

They discharge a lot of water fast. That is how a slow back up becomes water across a floor.

Do not accept a clear without knowing why it blocked

A cleared line tells you nothing about roots, grease or a collapsed section. Ten minutes of camera is what stops you paying for the same call twice.

What actually happens

Clear it, then find out why

  1. Get the water moving

    The blockage comes first, through a cleanout where there is one. You get your drains back before anything else is discussed.

  2. Camera the line

    A clear line tells you nothing on its own. The camera shows roots, grease, scale, bellies and cracks, and you watch the screen with us.

  3. Locate and depth it

    If there is a fault, we mark it on the ground above and note how deep it is, so any quote for digging is based on a spot rather than a guess.

  4. Clean or repair, your call

    Some lines need jetting on a schedule. Some need a section replaced. We tell you which one you have and price both where both are real options.

No surprise invoices

What changes a drain price

Clearing a blockage and repairing a line are two different jobs with two different numbers. These are the things that decide each.

  1. Whether there is a cleanout

    A proper cleanout means we are working in minutes. Without one we may have to pull a toilet to get access, which adds time to every visit you ever have.

  2. Cable or hydro jet

    A cable punches through a blockage. Jetting scours the wall back to full diameter. Grease and scale need jetting or they close up again.

  3. How long and deep the run is

    A kitchen branch and a sewer lateral to the street are not comparable jobs. Depth decides everything about a dig.

  4. Roots or a collapse

    Roots can be cut and the joint repaired. A collapsed or badly bellied section has to be replaced, and that is excavation.

  5. Which side of the property line

    Responsibility for the city side varies by municipality. We will tell you where the fault sits so you know who owns the repair before you pay for it.

Asked on every call

Drains questions

If it is the first time that drain has blocked, clearing it is often the whole answer. If it has blocked before, or it is the main line, the camera is what tells you whether you are buying a fix or a postponement. We would rather you spent it once.

24/7 emergency response

Need drains help now?

Emergency or planned job, you get an arrival window on the phone and a price before any work starts. Anywhere in the GTA, 24/7.

Tightening a fitting on a water heater
Call now: (647) 492-7575